ADVERTISEMENT

I was sold, Home Depot employees, not a sub-contractor. My own project manager. 25 year Labor and Material warranty. I RECEIVED NONE OF THESE!! The people who showed up were in fact sub'd out by Home Depot. My project manager Eric Flavin never showed up! The work was done half axx. "J" channel removed and reinstalled upside down and backwards. Flashing with big gaps between the siding and the flashing. They caulked three pieces of flashing together in front of one dormers. One dormer had no flashing what so ever. I hired a professional to repair my BRAND NEW ROOF, he proceeded to put his finger right thru the roof at the corner of the dormer, one of the initial roofers just shrugged his shoulders and walked away. Now with my 25 year Labor and Parts warranty I can't get my professional roofer paid!! (The parts and labor warranty consisted of a brochure off the counter, nothing with my name on it or the work that was performed) I showed the salesman Greg Motlo the leaks in my ceilings - he promised me my project manager would address my concerns, too bad Eric Flavin never showed up, also too bad, the bunch that my job was sub's out to didn't speak English. Don't waste your time or money with Home Depot. Hire a REAL PROFESSIONAL.

"MeasuredUp helped me connect with Sears. The customer service rep at Sears saw my complaint and sent me a message on how to solve the problem" Krista S.